Terms of service

Overview

These Terms of Service ("Terms") govern your use of Zhen's Wardrobe's website and services. By accessing or using our website, you agree to these Terms. Please read them carefully.

General Terms

You must be at least 18 years old to make a purchase. You agree to provide current, complete, and accurate purchase information. You agree not to use our products for any illegal or unauthorized purpose. We reserve the right to refuse service to anyone for any reason. We reserve the right to modify or terminate the service at any time.

Products and Pricing

All prices and shipping costs are in USD. Prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice. Colors may vary slightly from what appears on your screen. Product availability is not guaranteed until payment is processed. The currency conversion tool is provided for reference only, all charges will be processed in USD.

Orders

Orders are subject to acceptance and availability. We reserve the right to limit order quantities. Orders may be canceled if we suspect fraudulent activity. Payment is required at the time of ordering. Pre-orders are a commitment to buy and cannot be canceled after 14 days.

Shipping

Shipping costs are calculated at checkout. Delivery times are estimates only. We are not responsible for delays caused by customs or postal services. Risk of loss and title for items pass to you upon delivery to the carrier. Tracking information will be provided when available.

Returns and Refunds

All returns must be authorized within 14 days of delivery. Items must be unused, unworn, and in original condition. The customer is responsible for return shipping costs. Refunds will be issued minus shipping costs. Gift cards and sale items are not eligible for return or refund.

Damaged or Wrong Items

Claims for damaged or incorrect items must be made within 48 hours of delivery. Photos of damaged items may be required. We will cover return shipping costs for incorrect or damaged items. Replacement items will be shipped once the original items are returned.

Intellectual Property

All content on this site is our property or the property of our suppliers. You may not use our intellectual property without express written consent. Product images and descriptions may not be reproduced without permission.

Limitation of Liability

We are not liable for any lost profits or consequential damages. Our liability is limited to the amount paid for the product. We make no warranties about the accuracy of product information.

Privacy

Our Privacy Policy also governs your use of our site. You agree to our collection and use of information as described in our Privacy Policy.

Modifications

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of changes.

Governing Law

These Terms shall be governed by and defined following the laws of the State of Delaware, United States. Deep Abyss, LLC, and you irrevocably consent that the courts of Delaware shall have exclusive jurisdiction to resolve any dispute that may arise in connection with these terms.