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Privacy policy

Last updated: December 26, 2024

This Privacy Policy describes how Zhen's Wardrobe ("we", "us", or "our") collects, uses, and shares information when you visit or make a purchase from our website.

Personal Information We Collect:
When you visit our site, we automatically collect certain device information using the following technologies:
  - "Cookies": Data files placed on your device including anonymous unique identifiers
  - "Log files": Track actions on the site, collecting data like IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
  - "Web beacons", "tags", and "pixels": Electronic files to record information about how you browse the site


We collect "Device Information" including:
  - Web browser details
  - IP address
  - Time zone
  - Cookie data
  - Pages you view
  - Products you view
  - Referral source
  - Site interaction data


When you make a purchase, we collect "Order Information" including:
  - Name
  - Billing address
  - Shipping address
  - Payment information
  - Email address
  - Phone number


How Do We Use Your Personal Information?
We use Order Information to:
  - Process and fulfill orders
  - Communicate about orders
  - Screen for potential fraud
  - Process returns/refunds
  - Provide customer support
  - Send marketing communications (when permitted)


Sharing Your Personal Information
We share your Personal Information with third parties to help us process orders and operate our business, including:
  - Payment processors
  - Shipping providers
  - Web hosting services
We may also share your Personal Information to comply with laws or respond to legal requests.


Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing based on your browsing patterns and interests.

Do Not Track

Please note that we do not alter our site's data collection when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, or delete your personal information. Please contact us for assistance with these rights.

Data Retention

We maintain order-related data for our records unless you request deletion.

Minors

Our site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for operational/legal reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at contact@zhenswardrobe.com.

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